Receptionist – Retail Group

Job Description

We are looking for a seasoned, highly skilled and professional Receptionist for Retail Group, Botswana’s Largest Multi-Branded Food Services Franchisor.

Retail Group (Pty) Ltd, a subsidiary of Famous Brands – Africa’s largest branded food service franchisor, is offering an excellent career opportunity for an enthusiastic individual who is seeking to develop their people skills. As part of this opportunity, you will work with all internal and external customers of the company.

What’s Your Purpose

Receptionist serves as the face of the company. As the first point of contact, plays a crucial role in creating a positive, welcoming, and professional impression for guests and callers.

What’s Our Deal to You?

An opportunity to work for Africa’s largest, reputable branded food service franchisor within Botswana.

A strong, supportive and experienced leadership team to guide/coach you all the way

A unique culture built on a strong set of values of teamwork, growth, trust, care, fun and being customer-led

Competitive salary and perks on par with the best in the market

100% employer contribution towards your medical aid

An opportunity to grow within the business as the company continues to grow

Your Roles and Responsibilities Include:

As the first point of contact for the company, we would require you to deliver on (but not limited to) the following:

To receive, assist and direct guests with a friendly demeanor.

Manage incoming calls, transferring to relevant personnel and taking messages.

Co-ordinates the sending and receiving of goods and mail, maintaining all necessary records.

Updates office calendar, boardroom bookings and maintaining office contacts.

Maintaining tidiness of the reception area.

Additional clerical functions as needed.

Your Secret Recipe to Our Future Success?

As the ideal candidate you must have :-

• A suitable certificate in Secretarial Studies and/or Administration
• A minimum of 1 year experience in a fast-paced environment.
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Must be computer literate
• Strong communication, professional and interpersonal skills

If you are hungry to commit to a new and challenging career, and to thrive in our exciting and fast-paced environment then don’t miss out on this opportunity to apply on the below link by Monday, the 25 March 2024.