Retail & Corporate Collections and Recoveries Manager – Access Bank

Accounting / Finance
Gaborone
July 7, 2022
Contract Full Time

Job Description

There is an exciting career opportunity available at Access Bank for self-motivated individuals with outstanding integrity, a good track record of performance, excellent oral and written communication as well as strong interpersonal skills. As part of its growth strategy, the bank is looking for an experienced candidate with suitable technical competencies to take up the following opportunity:

Retail & Corporate Collections and Recoveries Manager

To achieve desired delinquency, flow, and recovery targets by ensuring optimal capacity, effective performance, productivity tracking and ongoing feedback to relevant business units. To achieve set Non-Performing Loans targets and recovery targets by ensuring optimal capacity, effective performance, productivity tracking and ongoing feedback to relevant business units.

Key Responsibilities

  • Identifying and implementing priority strategies (l.e.. balances within each bucket)
  • Manage the end-to-end collections and recoveries process, covering early-stage collections, late-stage collections as well as post write-offs.
  • Ensure delinquency, flow and recovery targets for the Retail banking portfolio are consistently achieved
  • Drive collections of arrears in line with the strategy.
  • Lead monthly meetings with attorneys and debt collection agencies to discuss each matter within their portfolio and progress thereon In line with SLA requirements
  • Oversee invoicing process for attorneys and DCA’s and ensure invoices are verified against work completed to the bank’s satisfaction
  • Engage with attorneys and debt collection agencies (typically weekly) to provide guidance and support and to ensure they have all relevant documentation.
  • Manage the day-to-day running of the function, resolve escalated issues, and identify and implement opportunities for improvement (e.g.. process efficiencies)
  • Identify performance gaps and recommend remedial action and training.
  • Manage capacity requirements and ensure optimal workload balancing.
  • Develop reports and metrics as required.
  • Ensure ongoing adherence to regulatory, internal policy and process standards.

Key requirements for this role

  • Relevant business degree, preferably with a major in Business Administration. Finance. Accounting. Economics. Law. or a related discipline.
  • 3 + years’ working experience in Retail collections within the banking sector.
  • 3+ years’ working experience In Corporate and Business Banking collections and recoveries within the banking sector.
  • Knowledge of the full MS Office suite,
  • Highly analytical and attentive to detail.
  • Relevant systems, processes, policies, procedures and workflows and their interconnections.
  • End-to-end retail collections processes.
  • End-to-end corporate recoveries processes

APPLICATION DETAILS
Access Bank (Pic) Botswana provides a competitive package and will offer the successful candidate a salary commensurate with the person’s qualifications and experience.
If you believe you are the right candidate for this position, please send your application, cover letter, detailed curriculum vitae, certified copies of academic certificates. Omang and contacts of three referees to [email protected]
To be considered, your application must be received by 15th July 2022. Only short listed candidates will be contacted.

Location

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