Fraud Risk Officer – Botswana Life Insurance
Job Description
Job Summary
Reporting to the Fraud Risk Manager, the role of the Fraud Risk Officer is to implement the Fraud Risk Management framework, and the execution of the various proactive and reactive Fraud Management initiatives with a view of adequately managing the fraud risk throughout the business.
Key Performance Areas
- To identify appropriate investigative techniques and technologies to achieve efficiencies and effectiveness.
- To plan and undertake investigations into allegations of fraud throughout the business as assigned.
- To conduct witness and suspect interviews and take statements in accordance with current group policies and legislation.
- To gather, record and securely retain evidence relating to an investigation.
- To minimize the fraud risk by engaging in proactive and reactive fraud management initiatives.
- Identify control weaknesses and recommend mitigating actions within the business
- Reporting on all critical tasks, including coherent and clear investigation reports.
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Knowledge
- Fraud prevention and detection protocols.
- Strong knowledge of the fraud management life cycle and industry trends/risks.
- Appreciation of the legal framework and insurance industry regulatory obligations.
Skills/Competencies
- Strong analytical and problem-solving skills.
- Investigative Skills, including interviewing and interrogation skills.
- Independent and critical thinking.
- Integrity and trustworthiness.
- Above average written and oral communication skills.
Experience
- 3 years’ experience in fraud investigation or related field, 2 of which should be in the life insurance space.
Qualification
- Degree in Criminology, Criminal Justice or equivalent.
- Fraud Examiner Certification is an added advantage.
Closing date: August 09, 2023
