Data Network Operations Lead – Orange Botswana

Job Description

Job Details

Job title: Data Network Operations – Lead

Location: Gaborone

Department: Technical

Supervisor: Data Network Manager

To design, manage, and execute all operational activities related to Enterprise Services, ensuring optimal performance and alignment with strategic objectives.

Main Duties and Responsibilities

• Review high-level solutions for Enterprise Services to enable optimal operations.
• Manage and ensure optimal operations of Enterprise Services in accordance with set SLAs and OLAs.
• Validate solutions proposed by Engineers to ensure adherence to operational targets and security policies.
• Propose project implementation phases for Enterprise Services and plan upgrades and operational activities.
• Propose new technical solutions and lead their rollout road map.
• Provide technical inputs on departmental strategy formulations.
• Synchronize operational activities of Enterprise Services with internal and external stakeholders.
• Provide technical inputs on departmental strategy objectives.
• Benchmark best practices in Enterprise Services operations and propose actions for improvement.
• Draft and propose high-level processes/solutions for Enterprise Services operations. Ensure operations processes are in place and develop or update necessary processes when needed.
• Assess and adjust solutions proposed by suppliers to align with operational objectives and customer needs.
• Work closely with the Enterprise Solutions team to accept completed projects into operations and document those projects.
• Support Enterprise Services Engineers.
• Propose competencies and skill development initiatives for operational Engineers.
• Ensure business continuity through regular testing and updates of operational processes.
• Conduct regular team meetings to motivate staff and address any operational challenges.

Skills

• Excellent understanding of ICT equipment and platforms.
• Excellent understanding of business processes.
• Very good analytical and financial approach.
• Client and results-oriented.
• Ability to work under pressure and with minimal supervision.
• Creative approach.
• Leadership and motivational skills.
• Problem solving skills.
• Autonomy/Self-Driven.
• Communication.
• Collaboration.
• Ownership & Accountability.

Qualifications and Experience

• Master’s Degree in Computer Engineering / Telecommunications / Computer Science / IT with CCIE or equivalent.
• 5 years of experience in Data Network / ICT.

How to Apply

Interested candidates who meet the minimum requirements can submit their applications on the Orange Career Portal.

Closing Date: 24 September 2026

Only selected candidates will be contacted for interview.