Administrator – First National Bank Botswana
Job Description
Administrator – IRC226483
at Finance House, Gaborone, South East District, Botswana in FNB Botswana Training
Ends 07 Aug 2022
purpose
Provide efficient and effective administration support to ensure the smooth running of a functional area.
experience and qualifications
- Minimum Qualification – Grade 12
- Preferred Qualification – Relevant Certificate or Diploma
- Experience – 1 to 3 years’ experience in a similar environment
responsibilities
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Resolve all customer queries efficiently, and within agreed timelines.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Comply with governance in terms of legislative and audit requirements
- Provide timeous and accurate Management Information.
- Manage own development to increase own competencies
- Managing costs / expenses within approved budget to achieve cost efficiencies.
- Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
- Plan and manage performance, skills development, employment equity, talent and team in order to improve innovation, achieve efficiencies and increase competencies
- Achievement of net profit growth for business
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Enter all Qualified leads into the sales pipeline and maintain on a daily basis
- Track, control and influence sales activities with the specific aim to increase sales efficiencies
- Provide accurate and reliable sales statistics.
- Manage own development to increase own competencies
