Administrator Records Management (x2 Positions) – Water Utilities Corporation

Job Description

Location: Kasane, BW

Company: waterutili




Water Utilities Corporation (WUC) is one of the leaders in the water supply industry in the region and strives to be the best internationally. The Corporation prides itself in employing the best human resource capital available to effectively deliver on its mandate and ultimately attain its aspirations.  WUC would like to invite suitably qualified individuals who wish to join an employer of choice and meet the profile, to apply to be considered for the below position based at Kasane & Mochudi.

Closing Date

Closing Date


13 May 2024.

Position Purpose

Position Purpose 


This role is accountable for records management services within the Business Centre, such as processing, filing documentation and completion of records to ensure accurate, secure maintenance of records in accordance with laid down procedures.

The role creates & maintains the Business Centre databases to ensure quick retrieval of information and implements the records distribution and storage policies.

Key Responsibilities

Key Responsibilities 

Overseeing the switch from paper to electronic record-keeping

Enforce usage of the adopted WUC technology for records management

Ensuring that data is protected

Classifying and indexing records

Process documentation and mail by recording, filing and distribution in accordance with established procedures

Review records contents regularly to ensure correspondence are properly filed and arrange for the transfer of such correspondence to their appropriate file

Ensure availability of records as required, by attending to all request made at the service counter, telephonically in compliance with Service Level Agreement and Standards

Ensure strict discipline within the records storage areas by preventing unauthorised movement of files and personnel

Monitor stationery usage, stationery/forms are readily available by recording issued materials

Participate in optimising the performance of the section by undertaking such other duties as directed

Position Outcome

Position Outcome 


Efficient file management

Manage records

Volume and speed of work

Compliance with standards, procedures, and regulations

Customer satisfaction

Availability of records services

Qualifications & Experience

Qualifications & Experience 


Diploma in Records Management or a related Administration qualification

2 years’ experience


Honest Communication
Listens and clearly presents information and Fosters two-way communication
Customer Centricity
Responds to client requests and Builds positive client relations
Participates as a team member and fosters team work
Embrace Diversity
Acceptance of those different to oneself
Ethics and Integrity
Resource Optimisation




Salary: An attractive Salary Package commensurate to the market

Leave: 25 working days per annum

Pension: A Contributory Pension Scheme (16.5% WUC and 4% Employee)

Other Benefits

Group Life Assurance (24-hour coverage)

100% paid by the Corporation towards Medical Aid

Additional Information

Additional Information

Interested Botswana citizens should address their cover letter to:

Human Resource Director

Water Utilities Corporation

Private Bag 00276



Attach a comprehensive Curriculum Vitae (C.V), certified copies of certificates, National Identity Card (Omang) as well as professional references and names and addresses of two referees.

NB: Cover letter, certificates, identity card (omang), and references should be scanned as one document and uploaded with the cover letter.

Only shortlisted candidates will be responded to.

No Physical applications will be accepted.