Administrative Clerk (Travel) – US Embassy Botswana

Job Description

U.S. Mission:                           Botswana

Announcement Number:     Gaborone-2023-008

Position Title:                        Administrative Clerk (Travel)

Opening Period:                    August 25, 2023 – September 8, 2023

Series/Grade:                         0105; FSN -6/FP 8

Salary:                                     P172,814 per annum

For More Info:                      Human Resources Office: (Maureen Ferguson)

Telephone: 3953982, ext-2420

Who May Apply:                  All Interested Candidates/All sources

Open to:                                 All Interested Candidates/All sources

Security Clearance Required:  Local Security Certification or Public Trust

 Duration of Appointment:  Indefinite 

Marketing Statement:  We encourage applicants to read and understand the Eight (8) Qualities of Overseas Employees at https://careers.state.gov/downloads/files/eight-qualities-of-overseas-employees before applying.

The U.S. Mission in Gaborone, Botswana is seeking eligible and qualified applicants for the position of Administrative Clerk (Travel).

The work schedule for this position is:  Full Time – 40 hours per week.  The position may be subject to overtime work, which will be accordingly compensated.

Start date:  Candidate must be able to begin working within a reasonable period of receipt of agency authorization and/or clearances/certifications or his/her candidacy may end.

Supervisory Position:  No

Duties:  The incumbent serves as the Administrative and Travel Assistant and is under the supervision of the General Service Officer (GSO). The incumbent assists the Travel Assistant in managing post’s travel program.  Responsibilities include robust customer service contacts with internal and external contacts. The position requires excellent organizational and communication skills.  Provides backup administrative coverage to other management sections as required.

Qualifications and Evaluations

 EDUCATION:  Completion of two years of college or a two-year diploma in administrative skills or a related field is required.

Requirements:

 EXPERIENCE:  Three years of progressively responsible experience in office management is required.  Any amount of work in a customer service environment is required.

JOB KNOWLEDGE: Knowledge of administrative procedures and requirements is required.  General knowledge of travel needs is required. Knowledge of Botswana, U.S., and world geography

Evaluations:

LANGUAGE:

English level 4 (fluency speaking, writing, and reading) is required.

Setswana Level 4 (fluency speaking, writing, and reading) is required.

SKILLS AND ABILITIES: Ability to meet with a variety of clients, internal and external, to negotiate terms and establish service provider expectations is required. Proficient computer skills, including Microsoft Office suite of applications, including Outlook, Excel, PowerPoint, Word is required. The job holder should have intermediate computer skills in above mentioned Microsoft applications.  Ability to learn new computer skills, including Office 365 platform, virtual meeting platforms, and MS SharePoint is required.  Ability to communicate effectively in writing and orally to internal and external clients at a variety of levels is required. Ability to operate independently with minimal supervision and guidance, exercising initiative within established procedures is required. Excellent organizational skills are required. (This may be tested)

Qualifications:  Local prescriptive privileges must be acquired.  All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application.  Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1)        Appointment Eligible Family Member (AEFM) / U.S. Citizen EFM (USEFM) who is a preference-eligible U.S. Veteran*

(2)        AEFM / USEFM

(3)        Foreign Service (FS) on Leave With Out Pay (LWOP) and Civil Service (CS) with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the U.S. armed forces that certifies the service member is expected to be discharged or released from active-duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.  The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va

How to Apply:  The HR Office uses https://bw.usembassy.gov/embassy/jobs/  to advertise its positions.  This site has a list of U.S. Embassy’s vacant positions and instructions to log on and apply.  Candidates interested in applying for these positions must apply via the https://erajobs.state.gov/dos-era/bwa/vacancysearch/searchVacancies.hms  site and follow the application instructions to submit an application.

Required Documents:  Please provide the required documentation listed below with the application:

• Diploma certificate is required.
• Curriculum Vitae
• DD-214 and supporting documentation (if applicable)
• SF-50 (if applicable)

What to Expect Next:  Applicants who are invited to take a language or skills test (if applicable), or who are selected for an interview will be contacted via email.  For further information:  the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the HR Office.

Thank you for your application and your interest in working at the U.S. Mission in Gaborone, Botswana.