Value Centre General Manager (x2 Position) – Botswana Post

General Manager
Gaborone
July 3, 2026
Full Time Contract

Job Description

Career Opportunity: Value Centre General Manager x2

Organization: BotswanaPost

BotswanaPost is on a journey to excellence with the aim to build a high-performance and people-centered organization that is fit-to-serve and fit-to-grow. The organization invites suitably qualified, innovative, results-oriented, and self-driven individuals to apply for the position below and join a team of professionals driving revenue growth, profitability, and business excellence.

Position

Value Centre General Manager x2

  • VC South Admin Office
  • VC North Admin Office
  • BPS 33/2/1 Vol.1 (61)

Reporting To

Chief Postal & Courier Services Officer

Job Summary

Transform the Value Centre network into profitable, customer-centric service hubs while achieving ambitious revenue targets and operational excellence. The successful candidate will drive business acquisition, maximize profitability, and deliver exceptional customer experiences.

Key Responsibilities

1. Revenue Growth & Profitability

  • Drive aggressive revenue growth across all Value Centre services.
  • Achieve annual revenue targets through strategic business acquisition.
  • Optimize revenue streams through market analysis and performance monitoring.
  • Own Profit and Loss (P&L) responsibility with full budget accountability.
  • Control operational costs while investing in growth opportunities.

2. Business Acquisition & Development

  • Secure new corporate, Small and Medium-sized Enterprises (SMEs), and government contracts.
  • Build high-value customer relationships with key accounts.
  • Lead business negotiations and close deals within authority limits.
  • Develop robust sales pipelines with clear conversion strategies.
  • Identify and capture new market opportunities.

3. Operational Excellence

  • Ensure operational efficiency across all Value Centre locations.
  • Implement performance management systems with clear Key Performance Indicators (KPIs).
  • Conduct regular performance audits and drive continuous improvement.
  • Manage technology infrastructure to support business growth.
  • Lead and develop high-performing teams.

Competencies

  • Strategic Leadership
  • Business Acumen and Business Development
  • Financial Management
  • Stakeholder Management
  • Analytical Thinking
  • Results Orientation
  • Digital & Technology Orientation
  • Team Leadership, Managing and Organizing
  • Decisive and Assertive
  • Negotiating and Communication
  • Pro-active, Initiative and Innovation

Qualifications & Experience

  • Degree in Business Administration, Retail Management, or equivalent.
  • Minimum of 5 years’ business experience in retail, courier, logistics, or related industries.
  • 3–5 years’ senior management experience with Profit and Loss responsibility.
  • Proven track record of achieving revenue growth and profitability targets.

Application Instructions

Only candidates who meet the above requirements should apply by submitting a cover letter and detailed Curriculum Vitae addressed to:

Chief Human Capital Officer
Botswana Post
P.O. Box 100
Gaborone

Or email: [email protected]

Please clearly state the position applied for in the email subject line.

Application Deadline: 15 July 2026

Note: Only shortlisted candidates will be contacted.

Contact Information

  • Telephone: (+267) 391 1473 / (+267) 393 0629
  • Toll Free: 0800 33 55 77
  • WhatsApp & SMS: (+267) 77 537 517
  • Email: [email protected]
Bonada

Location

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