Receptionist – National Development Bank

Front Office & Reception Management– Welcome and assist visitors in a professional and courteous manner, ensuring a clean, organised, and presentable reception area at all times

Visitor Management  – Manage visitor sign-in processes, maintain accurate records, and ensure compliance with access control and security protocols

Call & Communication Handling – Operate the main switchboard, answer and route calls promptly, and take accurate messages for timely delivery

Meeting Coordination – Manage boardroom bookings and support meeting logistics to ensure smooth coordination

Mail & Courier Administration – Handle incoming and outgoing mail, coordinate courier services, and maintain tracking records

Office Support Services – Monitor and request replenishment of stationery and refreshments in line with approved limits

Administrative Support – Provide general administrative assistance to support efficient front-office operations

Qualification

• Diploma in Business Administration, Office Management, or a related field

Experience

• Minimum 2–3 years’ experience in a receptionist, front-office, or administrative role
• Experience in a corporate or customer service environment will be an added advantage

Knowledge & Skills required

• Excellent interpersonal and communication skills
• A friendly, approachable, and professional demeanour
• Strong organisational and multitasking abilities
• High attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• A strong sense of responsibility and professionalism