Receptionist – Administration Assistant – Botswana Medicines Regulatory Authority (BoMRA

Administration
Gaborone
September 8, 2026
Full Time

Job Description

The Botswana Medicines Regulatory Authority (BoMRA) is a dynamic, fast-paced organization committed to the regulation of Human and Veterinary Medicines, Medical Devices, and Complementary Medicines & Cosmetics. We are driven by our core values of Integrity, Client Focus, Transparency, Excellence, and Collaboration with which we foster a high-performance culture that encourages collaboration and professional excellence. Joining BoMRA means being part of a team that prioritizes continuous learning and a positive impact on public health. We are looking for an enthusiastic individual to join our team in the following area.

JOB PURPOSE

The Receptionist – Administration Assistant projects a positive image of the Authority by receiving, welcoming and directing visitors and callers in a professional and courteous manner. The incumbent provides front office and administrative support while assisting with day-to-day facilities upkeep, front desk supplies and stores inventory, and fleet administration, reporting to the Facilities Coordinator to ensure smooth operation of support services.

Key Responsibilities

  • Receive, greet and direct visitors, clients, and vendors in a professional and welcoming manner, maintaining a tidy reception area.
  • Operate and maintain the Authority’s telephone system; receive, screen and route incoming calls, take messages, and report system faults to the relevant service provider.
  • Coordinate meeting room bookings and ensure rooms are prepared ahead of meetings.
  • Prepare and circulate monthly telephone usage reports/ bills to departments.
  • Conduct routine facility walkthroughs to check cleanliness and identify repair or maintenance needs, escalating findings to the Facilities Coordinator.
  • Log facilities maintenance requests, escort external repair technicians, and monitor completion with service providers.
  • Monitor and maintain facilities storage inventory and front-desk supplies (office, kitchen and cleaning consumables); initiate replenishment requests in line with procurement procedures.
  • Assist with workspace set-up for onboarding employees.
  • Facilitate the disbursement of vehicles to officers and support day-to-day management of the fleet.
  • Manage vehicle keys, logbooks and driver authorisation forms.
  • Conduct weekly inspection of company vehicles for cleanliness, fuel levels and visible damage.

Requirements

  • Certificate in Office Administration, Business Administration, Secretarial Studies, Office Management or Front Office Operations from a recognised institution.
  • Added advantage: Diploma in a related discipline.
  • At least 2 years’ experience as a receptionist, front desk, or facilities/administrative support role.
  • Valid, clean Driver’s License – Class B.
  • Intermediate proficiency in MS Office.

How to Apply

Apply by email: [email protected]

Closing Date: 2026-09-18

Bonada

Location

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