ICT Officer – Phakalane English Medium Schools

Job Description

Job Summary

Type: full-time
Location: Gaborone
Category: Information Technology
Closing Date: 2026-09-09

Key Responsibilities

• Manage and maintain the computer laboratories in the primary and secondary sections, keeping equipment ready for every lesson
• Administer the school’s network and internet connectivity – LAN, Wi-Fi, servers, and content filtering for safe learner browsing
• Provide day-to-day technical support to teachers, administrative staff, and learners
• Install, repair, and maintain computers, laptops, printers, projectors, interactive whiteboards, and other ICT equipment
• Manage user accounts, email, the school management system, and educational platforms (e.g., Microsoft 365 / Google Workspace)
• Protect school systems and data through backups, antivirus, updates, and sound security practices
• Train and support staff in the use of ICT for teaching, learning, and administration
• Maintain the ICT asset register and advise management on purchases, upgrades, and budgeting
• Uphold online safety and child protection measures, and enforce the school’s ICT Acceptable Use Policy
• Provide technical support for computer-based assessments, assemblies, and school events

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field from a recognised institution
• A minimum of 2 years’ hands-on experience in IT support, systems administration, or network administration
• Working knowledge of Windows environments, Microsoft 365 and/or Google Workspace, networking (LAN / Wi-Fi), and hardware troubleshooting
• Strong communication skills and the patience to support non-technical users, including children
• Able to work independently as the school’s lead ICT resource
• An added advantage: Professional certifications such as CompTIA A+, Network+, CCNA, or Microsoft certifications
• Previous experience in a school or other educational institution
• Experience with school management systems, e-learning platforms, or computer-based examinations

How to Apply

Apply by email: [email protected]