Executive Assistant – Bona Life Insurance

Reporting directly to the Chief Executive Officer, the Executive Assistant (EA) provides high-quality administrative, analytical, and strategic support to enable effective decision-making, operational efficiency, and organizational performance. The role includes strategic business support, market intelligence, project coordination, stakeholder engagement, and executive-level communication.

Requirements & Education:

• Bachelor’s degree in business management, social sciences or related field.
• Minimum three years of proven post qualification experience in a similar role, preferably within the insurance industry or a fast-paced and high growth environment.
• Proven experience in supporting or driving strategic planning, project delivery and business operations.

Duties & Responsibilities:

Executive Support

• Maintain and manage the CEO’s calendar including scheduling meetings, appointments and travel.
• Secretariat of the Executive Committee (EXCO) including timely preparation and distribution of meeting notifications, agendas, minutes and relevant documents.
• Provides administrative and logistical support for Board operations.

Strategic Planning

• Assist the CEO in developing and refining strategic initiatives and ensuring alignment with business objectives and market opportunities.
• Monitor industry trends and emerging issues that could impact the organization’s strategic direction. Conduct market analysis: competition, regulatory updates and customer trends.
• Identify business growth opportunities and risks as well as prepare strategic briefs and market reports.

Stakeholder Management

• Act as the primary point of contact for the office of the CEO.
• Champions and advocate for customer centric service culture with the CEO, executive team and the broader organization.
• Cultivate strong collaborative internal relationships with various stakeholders to drive service excellence.

Project Management

• Lead and manage key projects, ensuring timely delivery and alignment with organizational goals and coordinate cross functional team execution. Prepare business cases, dashboards and insights.
• Support forecasts and scenario planning.

Data Analytics

• Analyse complex business problems and develop actionable recommendations for the CEO and executive team.

Communication

• Facilitates effective communication between the CEO, executive team, departments and external partners as well as coordinating organizational announcements.

Competencies:

• Strategic planning and execution
• Expertise in data analytics and ability to interpret complex data
• Business acumen and technology proficiency
• Strong project management skills
• Excellent written and verbal communication skills
• High level of integrity and discretion in handling confidential information
• Ability to work independently and collaboratively in a fast-paced environment