Entrenchment Banker – Stanbic Bank Botswana
Job Description
Business Segment: Personal & Private Banking
Company: Stanbic Bank Botswana
Location: BW, undefined, Gaborone, Botswana Road
Job Type: Full-time
Job Ref ID: 80453881A-0001
Date Posted: 7/6/2026
Job Description
To execute all Personal Banking entrenchment activities and meet set Key Performance Indicators (KPIs) (e.g., activation, onboarding, cross-sell, retention, etc.) through an outbound and/or virtual capability in order to reduce client attrition and improve on doing more with Personal Banking clients. To improve client experience through entrenchment.
Qualifications
Type of Qualification:Â First Degree
Field of Study:Â Business Commerce or equivalent
Experience Required
Personal Banking
Personal and Private Banking
3-4 years
Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Expertise
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Interpreting Data
- Producing Output
- Providing Insights
- Pursuing Goals
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Customer Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
Closing date: 18 July 2026
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