Branch Supervisor – FSG Services

Job Description

FSG Services is Botswana’s leading funeral service provider with 23 branches across Botswana and with significant presence in South Africa, and Zambia. Applications are invited from qualified Botswana citizens for the position of Branch Supervisor tenable at Thamaga.

Purpose Of The Job

To coordinate and ensure smoother day to day operations and promote robust business at branch level.

Key Responsibilities

• Ensure opening and closing times are adhered to;
• Ensure all electrical and mechanical assets are accounted for and fully functional;
• Monitor all body movements in and out and ensure that all funeral schedules are in place;
• Interact with clients and families in a compassionate and respectful manner, addressing their needs and providing guidance throughout the funeral planning process;
• Monitor all vehicle movements, fuel consumption and usage and ensure log books are accordingly completed;
• Set up vehicle maintenance plan for the branch;
• Monitor financial aspects of the branch, including budgeting, expense control and revenue generation;
• Reconcile all sales at the end of every day and ensure deposits are done accordingly;
• Manage stock and oversee selling of company products and services;
• On daily basis, ensure that all funeral claims are cleared and ready;
• Provide detailed report on the performance of the branch on a monthly basis;
• Manage people in a more progressive approach towards good customer service;
• Assign duties, provide training and guidance, and conduct performance evaluations to ensure optimal team performance; and
• Other duties as may be necessary from time to time.

Requirements

Diploma in a business-related field with background in sales & marketing and people management. A minimum of two (2) years’ experience. A valid driver’s license will be an added advantage.

How to Apply

Apply by email: [email protected]

Closing Date: 2026-09-13