Area Manager – Citizen Entrepreneurial Development Agency

Job Description

Job Summary

We are seeking talented, motivated, and forward-thinking individuals to join the Agency in a range of career opportunities. Successful candidates will contribute to the achievement of strategic objectives while helping drive growth, innovation, and excellence. We encourage you to be collaborative, creative, and passionate about delivering impactful results.

Type: full-time
Location: Gaborone
Category: Finance
Closing Date: 2026-09-09

Key Responsibilities

Reports to Chief Operations Officer

Main Purpose of the Job: The Area Manager is responsible for leading the commercial lending operational portfolio, customer service, and people performance of Gaborone Branch and the greater Gaborone region. The role is expected to drive business growth, improve loan quality, strengthen client acquisition, deepen relationships, improve turnaround times, reduce costs, protect the Agency from avoidable credit losses and commissions, and enhance profitability and sustainability of CEDA’s lending operations. The Area Manager acts as the commercial lead for the Gaborone Branch, identifying business opportunities by building relationships with key economic players, supporting viable citizen-owned businesses, and ensuring CEDA remains the largest and most competitive business in the Gaborone area.

Requirements

Education: Degrees in Economics, Business, Commerce, Banking, Finance, Accounting, Entrepreneurship, Management, or a related field

Experience: At least seven years’ experience in corporate business, banking, finance, accounting, entrepreneurship, management, or a related field. Strong knowledge of Botswana’s business environment, SME financing, credit risk, commercial lending, customer relationship management, collections, and portfolio management

Key Competencies: Commercial Awareness, Achievement of Sales and Disbursement, Portfolio Quality, Collections and Arrears Management, Profitability, Cost Control and Branch Performance, Customer Experience and Stakeholder Relationship, Compliance Risk Management and Internal Controls, People Leadership and Performance Management, Reporting, Market Intelligence, and Business Insights

Salary

Competitive

How to Apply

All applications must include a comprehensive CV, copies of certificates, and certified national identity card. Applications must be addressed to:

Director: Human Capital & Administration
Citizen Entrepreneurial Development Agency
Private Bag 00504
Gaborone

Email: [email protected]

Closing Date: 09th September 2026