General Manager, IT Security, Operations and Infrastructure – Botswana Unified Revenue Service (BURS

Main Purpose of the Job

To assist in the development of the IT strategy, coordinates and overseas the implementation of the strategic intent by planning, developing, managing and controlling to deliver efficient, secure and value-for-money processes, practices, policies, standards and activities within the areas of IT Security, IT Networks and Operations, and IT Systems Administration. The role also facilitates the secure processing and management of data, communication services, optimal utilization of ICT solutions and services, and project/contract management in meeting BURS’ operational requirements.

Key Responsibilities

• Availability of resilient, secure and stable BURS network and infrastructure
• Development, cost control and effective management of budget
• Timely development and implementation of corporate IT security, network and infrastructure strategies.
• Development of policies, procedures and standards and establishment of effective compliance programs.
• Provisioning operational performance data to support executive management decision-making
• Facilitating development and effective monitoring of service level agreements and contracts
• Effective management and optimization of assets
• Development and effective performance management of staff
• Quality customer service

Requirements

Qualifications: Degree in Computer Science, Information Systems or related IT discipline. A relevant Master’s Degree will be an added advantage.

Experience: At least eight (8) years relevant post qualification experience, two (2) of which should have been at level of Manager or equivalent in a large organisation involved in data management and processing.

Competencies: Team Leadership, Planning & Organising, Critical Thinking, Creativity & Innovation, Management of Resources, Consultations & Interpersonal Relations, Judgement & Decision Making, Development and Empowerment of Others

Salary

BURS 03 (P675, 072 – P732, 564 per annum)

How to Apply

All applications should be addressed to;
Ag. Director Human Resources
Botswana Unified Revenue Service
Tower Block, 5th Floor
Private Bag 0013
Gaborone

All applications should be sent via email to [email protected]

* Applicants should ensure that the position applied for is stated in the subject matter of their application email.

REF Code: BURS/HRD/ROD 09 IV | Vacancy Circular No: EXTERNAL VACANCY CIRCULAR NO. 3 OF 2026

Closing Date: 2026-11-19