Collections Reporting & Analytics Officer – Afritec

Job Description

Job Summary

We are looking for an experienced and results-orientated Collections Admin Officer within the Collections team.

Key Responsibilities

• Prepare daily, weekly and monthly Collections reports, including arrears aging analysis and recovery rates.
• Track and report on individual Collections Officer performance against targets.
• Maintain and update dashboards tracking key Collections KPI e.g. promise to pay.
• Identify trends in delinquency and flag high risk accounts to Collections Manager.
• Extract and prepare submission files for loan deductions.
• Reconcile payments received against loan accounts and investigate discrepancies.
• Generate / prepare reports as requested by Collections Manager.
• Have strong and effective written and oral communication skills.
• Escalate high-risk accounts to management as needed.

Requirements

• Minimum of 2-5 years’ experience in a collection’s role within a financial services environment.
• Diploma in Accounting, ACCA or equivalent.
• Computer Literacy – with MS Word and advanced MS Excel.
• Driver’s License.

How to Apply

Apply by email: [email protected]

Closing Date: 2026-10-30