Front Desk Personnel – Minet

Job Description

We are seeking for a friendly and organized Front Desk Personnel to join the Francistown Office team. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring a positive experience. The Position will report to the Branch Manager.

Job Summary

Employer: Minet
Job Type: Full-time
Location: Francistown, Botswana
Category: Administrative
Closing Date: 2026-10-13

Key Responsibilities

To efficiently operate multi-line switchboard, receive direct calls and visitors and promote a positive image of the company.
Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries.
Directs visitors by maintaining employee and department directories, giving instructions.
Maintains security by following procedures, monitoring logbook.
Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Cordially receive clients and address their queries or direct them to the relevant officer.
Ensures availability of appropriate reading materials, company brochures and other tools for the comfort and information of waiting clients.
Manages meeting room bookings to avoid double bookings.

Requirements

Customer Service Orientation
Excellent communication and interpersonal skills.
Attentive to details.
Time Management
Minimum Qualifications
BGCSE plus Certificate in Secretarial Studies or related.
Certificate in Customer Service

How to Apply

Apply by email: [email protected]
Phone: +267 77554220
REF Code: FDP-MB