Director, Digital and Change Enablement – Absa Bank

Job Description

Reporting to the Managing Director and serving as a key member of the Country Management Committee, the Director will provide enterprise-wide leadership in reshaping how the Bank operates, serves clients and delivers sustainable value through digitalization, automation and transformational change. The Director, Digital and Change Enablement will shape and execute the Bank’s future-state business and operating model, ensuring that digital, automation, technology and change investments translate into measurable client, commercial and operational outcomes.

Key Responsibilities

• Shape and execute the Bank’s enterprise transformation agenda in direct alignment with the business strategy and strategic priorities of the Managing Director and Country Management Committee.
• Design and embed a future-state operating model that increases standardization, automation, scalability and accountability while reducing fragmentation, duplication and legacy complexity.
• Lead the development of shared capabilities and shared services operating models across appropriate functions and business segments to unlock economies of scale, improve service consistency and optimize the cost-to-serve.
• Provide strategic leadership for the Bank’s cash automation agenda, identifying opportunities to digitize, automate and optimize cash-management processes and related client journeys.

Requirements

• Bachelor’s Degree in Finance, Economics, Risk Management, Accounting, Mathematics or related discipline from a recognized university.
• MBA or postgraduate qualification will be an added advantage.
• Senior executive experience leading enterprise transformation, digital adoption, operating model redesign or business transformation within a complex financial-services environment.
• Minimum 10 years’ experience in banking or financial services with emphasis on enterprise strategy and transformation leadership.

How to Apply

To apply, please visit: absa.wd3.myworkdayjobs.com (REF Code: R-15991313-2)

Closing Date: 2026-10-09