Job Description
The successful candidate must have a genuine passion for hospitality, tourism, marketing and delivering exceptional customer experiences, with the confidence to engage local and international travellers and build productive relationships across the tourism value chain.
Job Summary
Type: full-time
Location: Maun
Category: Hospitality & Tourism
Closing Date: 2026-09-11
Key Responsibilities
- Have a genuine passion for hospitality, tourism, marketing.
- Deliver exceptional customer experiences.
- Engage local and international travellers.
- Build productive relationships across the tourism value chain.
Requirements
- Ability to work independently, meet targets and manage multiple priorities.
- Working knowledge of mobile safari management.
- Established stakeholder relationships with DMCs, travel agents and tour operators.
- Knowledge of the self-drive and overlander tourism market.
- Experience within Botswana’s hospitality or tourism sector.
- Understanding of local, regional and international tourism markets.
- Exceptional customer service and guest relations.
- Customer relationship management and service recovery.
- Marketing and business development.
- Digital and social media marketing.
- Sales, lead generation and conversion.
- Market research, reporting and analysis.
- Communication, negotiation and interpersonal skills.
- Creativity, problem solving, planning and organization.
- Professionalism, integrity and attention to detail.
How to Apply
Apply by email: [email protected]
About the Company
Maun Waterfront Guesthouse operates as a key accommodation provider nestled in the vibrant town of Maun, Botswana. This establishment is strategically located along the scenic waterfront, offering guests an immersive experience of genuine local hospitality. The guesthouse serves as an ideal launchpad for exploring the unparalleled natural wonders of the Okavango Delta region. Dedicated to upholding the standards of true Botswana hospitality, it provides comfortable lodging for a diverse clientele, from local travellers to international adventurers seeking an authentic stay.
Enjoy True Botswana Hospitality
Website: https://www.maunwaterfront.com/

