Compliance and Monitoring Officers (x3 Positions) – Botswana Gambling Authority

Job Description

Job Purpose

To support the Authority in ensuring compliance with the Gambling Act, Regulations and licence conditions through inspections, monitoring activities and investigations of licensees.

Key Responsibilities

• Contribute towards the implementation of the Authority’s corporate and regulatory compliance strategy
• Implement the Authority’s regulatory compliance policies, processes and procedures
• Undertake periodic, ad hoc and special inspections in accordance with compliance audit guidelines
• Capture, investigate and resolve customer queries and complaints reported to the Authority
• Assess licensee requests submitted to the Authority and provide recommendations for approval
• Investigate and qualify instances of non compliance, including anti money laundering related activities, and escalate matters to the Enforcement department
• Conduct investigations triggered by suspicious behaviour, tip offs or indications of non compliance
• Compile evidence to support inspection and investigation findings
• Develop and maintain effective relationships with external stakeholders to promote awareness of the Authority’s mandate
• Evaluate the performance of licensees through periodic monitoring and reporting
• Undertake other duties as directed by the supervisor

Minimum Requirements

• Bachelor’s degree in Electrical Engineering, Information Technology, Electronic Engineering or related field
• At least one (1) to three (3) years’ experience in a similar role
• Understanding of compliance monitoring, investigations or regulatory environments
• Strong analytical and report writing skills

Added Advantage

• Experience in a regulatory environment or related industry

Core Competencies

• Communication
• Flexibility and managing change
• Building working relationships internally and externally
• Integrity and openness
• Developing self and others
• Managing performance
• Managing processes
• Creating improvements
• Delivering service
• Decision making

Application Procedure

Interested candidates should submit their:

• Application letter
• Detailed Curriculum Vitae
• Certified copies of academic certificates
• Certified copy of Identity Document

Email applications to: [email protected]

Subject Email: COMPLIANCE AND MONITORING OFFICERS

Application closing date: 27 March 2026. Only shortlisted candidates will be responded to.