Site Performance Manager – Barloworld Equipment

Job Description

Barloworld Equipment Botswana is a wholly owned subsidiary of Barloworld Equipment Southern Africa, we are the sole dealership of Caterpillar earthmoving equipment in Southern Africa. We are looking for qualified candidates to join our team for the position of Site Performance Manager- Orapa.

SITE PERFORMANCE MANAGER

Key Outputs

⦁ Gain intimate knowledge of the customer’s business, understand their requirements and act as a key partner to achieving set business performance targets.
Use experience and available resources to accelerate and influence the delivery of interim containment and permanent corrective actions to mitigate the impact of product issues.
⦁ Coordinate and manage subject matter expert and OEM representative’s deliverables in contribution to site health.
Implement and run to completion continuous improvement programs to improve the performance and productivity of the equipment on site.
Analyse the site performance on a continuous basis and proactively address emerging issues before they have an impact on the customer business (both CAT/Barloworld and 3rd party suppliers on the equipment).
Build long-term relationships with the customer – own the customer experience and drive net loyalty score.

Qualification, Experience and Competencies

⦁ Bachelor’s Degree in Mining/Mechanical Engineering or equivalent.
⦁ Minimum five years’ experience working in the related industry Operational Management experience (Site Management or OEM). Business acumen and development skills.
Develop and maintain good customer relationships.
Extensive knowledge of the mining industry and site operations, CAT product application. CAT technology offering, maintenance and repair best practices.
We offer attractive remuneration packages and personal development, which are commensurate with the position and market trends.