Job Description
Arona Natural Foods (Pty) Ltd, a proudly 100% citizen-owned company committed to delivering quality food products, invites applications from suitably qualified, enthusiastic and customer-oriented individuals for the position of Shop Assistant.
Job Summary
Employer: Arona Natural Foods (Pty) Ltd
Job Type: Full-time
Location: Gaborone, Botswana
Category: Retail
Closing Date: 2026-11-17
Key Responsibilities
– Prepare and serve different coffees, tea and other hot and cold beverages to the required standards.
– Operate, clean and maintain coffee machines and related equipment.
– Deliver excellent customer service and ensure a positive customer experience.
– Operate POS systems to process cash, card and mobile payments.
– Replenishing shelves and maintaining organised product displays.
– Basic Book keeping abilities.
– Labelling products and updating price tags or promotions.
– Supporting online communications and orders where applicable.
Requirements
– At least 1 year experience in fast food environment, or in a similar hospitality/customer service role.
– Barista training or a relevant hospitality qualification will be an added advantage.
– Knowledge of coffee preparation methods, beverage handling and presentation.
– Good communication and interpersonal skills.
– Strong customer service orientation.
– Ability to work efficiently under pressure.
– High standards of personal hygiene, cleanliness and professionalism.
How to Apply
Interested candidates should submit their applications, accompanied by an updated CV and certified copies of relevant qualifications, to: [email protected] or [email protected]. Only shortlisted candidates will be contacted.

