Relationship Manager – eVoke Digital
Job Description
Job Overview
eVoke Digital is a fast-paced, evolving digital marketing agency located in Gaborone, Botswana. We specialize in providing customized solutions to our clients to help them succeed in the digital world. We believe in developing strong relationships with our clients, and we are looking for a Client Relationship Manager who can help us maintain and grow those relationships.
Key Responsibilities:
- Act as the main point of contact for assigned clients, managing all aspects of the client relationship.
- Ensure client satisfaction by responding promptly to client inquiries and addressing any concerns or issues in a timely and professional manner.
- Develop and maintain a thorough understanding of the client’s business and industry, as well as the competitive landscape.
- Collaborate with other teams within the agency to ensure client goals and objectives are met.
- Manage client budgets and ensure campaigns are delivered on time and within budget.
- Identify opportunities for growth and upsell to existing clients.
- Track and report on client metrics and campaign performance.
Necessary Skills:
- Strong communication and interpersonal skills.
- Ability to build and maintain strong relationships with clients.
- Excellent organizational and time-management skills.
- Knowledge of digital marketing and advertising.
- Ability to analyze data and provide insights to clients.
- Proven track record of meeting or exceeding sales targets.
About You:
- You are a self-starter who is motivated by a fast-paced environment.
- You have a strong work ethic and are willing to go above and beyond to ensure client satisfaction.
- You are a team player who is able to collaborate with others to achieve common goals.
- You are passionate about digital marketing and are constantly seeking to learn and grow in your role.
How to Apply
Please apply online with the following documents
- CV and Cover Letter
- Transcript + Certificates,
- References,
- Omang (ID),
- Drivers License (Optional)
Closing Date: 31st May 2023
If you are an experienced Client Relationship Manager with a passion for digital marketing, we want to hear from you! Apply now to join our dynamic team at eVoke Digital.
