Regional Manager (North Region) – Retail Group

Regional Manager
Francistown
March 18, 2024
Contract Full Time

Job Description

REGIONAL MANAGER – NORTH REGION
(Francistown)

Retail Group (Pty) Ltd, is a subsidiary of Famous Brands Limited, Africa’s largest branded food service franchisor. Our portfolio consists of 5 Quick Service and Casual Dining brands represented by a network of 38 company-owned restaurants across Botswana. Our brands include Debonairs Pizza, Steers, Milky Lane, Wimpy and Mugg & Bean.

If you are a self-driven and skilled individual looking to build a career with a reputable, established employer, consider applying for a Regional Manager – North Stores role at Retail Group.

This great strategic career opportunity awaits an energetic Leader who is looking for a new career move in 2024! Make a fresh start and join Africa’s largest branded food service franchisor to lead, run and manage all our North cluster of stores (Francistown, Palapye, Maun, Kazungula, Serowe, Letlhakane) as if they were your own.

What’s our Deal to You?

  • An opportunity to work for Africa’s largest, reputable branded food service franchisor within Botswana
  • Exposure to a working environment which will equip you with first-hand strategic and operational experience to one day run your own franchise operations
  • A strong, supportive and experienced leadership team to guide/coach you all the way
  • A unique culture built on a strong set of values of teamwork, growth, trust, care, fun and customer-led
  • Competitive salary and perks on par with the best in the market
  • A robust balanced scorecard incentive program
  • 100% employer contribution towards your medical aid
  • An opportunity to grow into various roles within the business as the Company continues to grow

Duties and responsibilities include:

  • Oversee the operations of all company owned quick service restaurants (QSR) in the North region
  • Serve as the conduit between the MSO, the local food services supply chain and the company QSR network
  • Ensure full compliance with approved current operations standards, laws, health and safety and other statutory regulations across the network
  • Provide a full franchise system service to QSR company owned sites inclusive of operations, stock, training, locality marketing and business consulting
  • Ensure the Company QSR fleet is managed and running at full capacity at all times
  • Ensure suitable staffing at all sites as per the company QSR head count report
  • Effective management of all operational costs to within prescribed budgets
  • Achievement of approved monthly and annual budgeted sales and profitability targets
  • Ensure a 90% training status of all Company QSR teams at all times
  • Achievement of scorecard KPI’s
  • Be a role mode for leadership and mentorship of all Company QSR operations team
  • Assist with ad-hoc IR and HR related issues
  • Identify training needs and coordinate activities with the training department to achieve business targets
  • Development and management of an annual business plan and budget for the company QSR network
  • Work closely with the brand marketing department to ensure all marketing plans are effective and timeously implemented across the Company QSR network
  • Manage the entire revamp process from inception to completion for all existing Company QSR network
  • Manage the operational process as per the current new business and development schedules
  • Monitor all input costs and operational expenditure
  • Manage the commercial schedule requirements in conjunction with the Commercial Administrator

Minimum Requirements

  • Bachelor’s Degree in business administration, Finance of Accounting highly preferred. Masters is an added advantage
  • At least 7 years’ experience with a multinational food services franchisor in either a General Manager or Operations Manager position essential
  • Minimum 2 years’ experience with a multiple restaurant brand operation
  • Valid driver’s license and passport essential

If you are hungry to commit to a new and challenging career in 2024, committed to working in our exciting and fast-paced environment then don’t miss out on this opportunity to apply by Wednesday, the 27th March 2024.

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