Public Engagement Assistant – US Embassy Botswana
Job Description
Public Engagement Assistant; FSN-10; Gaborone-2022-017 (P428,441 Starting salary per year + benefits) based in Gaborone.
Duties: The Emerging Voices (EV)Experiential Learning Specialist works under the direct supervision of the Public Diplomacy Officer (PDO) [Deputy Public Affairs Officer (D/PAO)] (or PAO designee and supervises the EV Exchanges and Alumni Coordinator. Is the leading LE Staff adviser for the Mission’s Public Diplomacy (PD) engagement with the EV audience sector: primarily youth, minorities, and others who are able to influence Batswana attitudes toward the U.S. using new, often digital, communication networks rather than prominent protocol positions or established institutions. Coordinates Mission Public Diplomacy outreach to Emerging Voices audiences through Experiential Learning (EXPL) projects and events, typically “learning through experience” activities such as tech or entrepreneurship camps, music and sports programs, journalism training, and other focused community engagement programs. Plans, develops, coordinates, oversees, and evaluates impact of all PD activities, projects and initiatives to engage EV audience sectors. Tracks trends in emerging networks through direct engagement, research, polling and statistical analysis and analytics. Designs and recommends PD strategies to connect with EV audience sectors to promote understanding of and support for U.S. policy and dispel inaccurate perceptions. Position manages English language exchange programs. Assists with PD program and messaging priorities as needed.
Qualifications and Evaluations
Education: University degree in communications, journalism, international affairs, American or intercultural studies, marketing, or local equivalent is required.
Requirements:
EXPERIENCE: Four years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as a significant part of the job is required. Experience with audience or market analysis and managing social media accounts is required.
JOB KNOWLEDGE: Detailed knowledge of U.S. foreign policy objectives and American interests in Botswana. Knowledge of marketing techniques, market analysis and analytics, and customer service standards in the U.S. and Botswana; knowledge of trends in experiential learning and audience engagement; understanding of communications in the region and the international information environment as it affects Botswana; Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
Evaluations:
LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Setswana is required.
SKILLS AND ABILITIES: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Batswana attitudes in positive ways. Must be able to advise senior Mission leaders of opportunities to promote Mission objectives; identify, analyze, predict and assess EV audience attitudes; evaluate the impact of projects and modify approaches for greatest outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly. Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, and writing reports and material for publication. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief on a variety of issues. Strong project management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital video conferences, panel discussions, lectures and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment. Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software; Detailed knowledge of and ability to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video skills are all required. Must have good numerical skills to be able to develop and manage project and grant budgets
Qualifications: Local prescriptive privileges must be acquired. All applicants under consideration will be required to pass medical and security certifications.
Other information:
For the current COVID-19 Requirements please visit the following loads/2022/01/COVID-19-Requirements-for-EFMs.pdf link.
Applicants must address each required qualification listed with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.
TO APPLY: The HR Office use
https://bw.usembassy.gov/ to advertise its positions. This site has a list of U.S. Embassy’s vacant positions and instructions to log on and apply. Candidates interested in applying for these positions must apply via the https://erajobs.state.gov/dos-era/bwa/vacancysearch/searchVacancies.hms site and follow the application instructions to submit an application.
For best results the HR Office recommends the use of the internet web browser Google Chrome.
N.B. CANDIDATES NOT INVITED FOR INTERVIEWS, WILL NOT RECEIVE REJECTION LETTERS. ANY CANDIDATE NOT CONTACTED FOR AN INTERVIEW WITHIN ONE MONTH OF THE CLOSING DATE SHOULD ASSUME THAT THE POSITION HAS BEEN FILLED.
Closing date: July 27th 2022
