Operations Manager – Botswana Telecommunications Corporation

Gaborone
April 19, 2024
Full Time Contract

Job Description

Botswana Telecommunications Corporation – BTC is looking for suitably qualified candidates to fill the following positions:

REPORTS TO: Head of Mobile Financial Services

OBJECTIVES OF THE JOB

• To define and implement a Mobile Financial Services (MFS) operations framework toensure delivery of a secure, reliable and convenient service at all touch points.
• Support the Head of Mobile Money Services in managing the relationship between the MFS and key stakeholders including but not limited to regulatory authourities such as Bank of Botswana, Financial Intelligence Agency and any regulatory bodies as may be applicable from time to time; Merchant Partners and Agent/Dealer network
• To ensure the strictest adherence, execution and continuous review of MFS processes and controls to ensure minimised risk to the service, customer protection and fraud management
• Develop and implement a robust customer database management system to ensure full compliance to the regulatory and internal Know-Your-Customer (KYC) and Customer Due Diligence (CDD) requirements.

QUALIFICATION
• Degree in Banking, Finance, Business Administration, Accounting or equivalent qualification.

EXPERIENCE
• 6 years’ relevant professional experience in managing core operations in a financial services setting with strong ability in firm operations control for Degree holder
• Knowledge of risk and regulatory compliance of the mobile financial services industry with 2 years’ experience at a managerial level.

PROFESSIONAL MEMBERSHIP/CERTIFICATION
• Membership of a relevant professional association will be an added advantage
• BICA compliant (for financial/accounting graduate).

If you fit the bill, kindly send your application, latest CV and certified copies of certificates and Identity document (OMANG) to [email protected]. Kindly state the position that you are applying for as the subject.

CLOSING DATE: 30th April 2024

N.B: Kindly note that BTC will not receive hand delivered applications.

Location

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