IT Analyst: E- Channels Applications – Botswana Savings Bank
Job Description
The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following position:
IT Analyst: E- Channels Applications (Ref: BSB-008)
Main Purpose of the Job
Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.
Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system. Mathematics, Statistics or equivalent is strongly preferred.
- PL/SQL certification or equivalent and experience in digital channels and payment switch will be added advantage.
- At least two (2) years post qualification experience (preferably from a bank or mass market financial institution).
Responsibilities
- Work, and liaise closely, with vendors, contractors and third-party suppliers on installations and upgrades, maintenance and trouble shooting.
- Provide call centre services and respond to end user queries and requests for assistance
- Make recommendations for ICT systems and installation up-grades and designs.
- Respond to emergencies and operate on stand-by to provide timely support to technical issues as required.
- Maintain logs and records of activities in order to track access, incidents, upgrades, licences, etc.
- Ensure that ICT assets are correctly identified and labelled and liaise with Finance function to ensure that equipment is correctly maintained on asset register.
- Visit sites, test equipment, install up-grades and resolves technical queries within areas of competence.
Interested and qualified?
Interested applicants should forward their complete applications, CVs and certified copies of educational certificates (providing at least three referees) to the following on or before the 21st July 2022:
Director, Human Capital (Ag)
Botswana Savings Bank
P. O. Box 1150
Gaborone
Email: [email protected]
NOTE: Write the reference number of the post you are interested in as the Subject.
Only shortlisted candidates responded to.
