Head of Operations – Fairheads

Job Description

Fairheads (Pty) Ltd is a newly established Retirement Fund Administration Entity in Botswana and seeks to employ individuals passionate about providing exceptional service in the following positions;

• HEAD OF OPERATIONS

Requirements:
• Business related degree.
• Certificate of Proficiency in Retirement Funds.
• At least 10 years’ experience in a pension administration and consultancy environment of which at least 5 years should have been at management level

Assigned Responsibilities includes:
• Active supervision of Fund Administration. Fund Accounting and IT support.
• Leverage and maximise operating efficiencies
• Head the Fund Consulting department.
• Coordinate Board of Trustee meetings.
• Provision of ongoing advice to clients on compliance issues, legislative requirements, general pension fund provisions and other technical services to Boards of Trustees, members and other stakeholders.
• Liaison person between the organization and the clients.
• Implementation of the client retention strategy.
• Ensuring that business deliverables meet and exceed service standards in line with Service Level Contracts.