REPORTS TO: General Manager Technology
OBJECTIVE OF THE POSITION
- To provide Customer Network Services strategic and tactical requirements needed to build and implement BTC business and customer driven strategies that will deliver shareholder value.
- To manage network services, providing reliable network connectivity and value driven platforms for the delivery of products and services to BTC customers.
- To own and manage the end-to-end customer services delivery processes.
QUALIFICATION
- Degree in Telecommunications, Electrical & Electronics Engineering or equivalent.
- Specialized training in Telecommunications.
EXPERIENCE
- 9 year’s professional experience in the relevant field
- 3 years’ experience of managing network operations in an emerging market.
LEGAL CERTIFICATION / PROFESSIONAL MEMBERSHIP
- ERB Registration
