Head, Application Support and Development – Stanbic Bank Botswana

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To facilitate the successful delivery and management of business solutions and features by mapping out, coordinating, and overseeing the design, development, and execution of the database, information systems and software applications for one business line in country. To lead and guide the team or third party supplier to perform maintenance, support, and upgrading of existing hardware and applications in support of business objectives

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Technology Management
Technology
5-7 years
Extensive experience in engaging with business, technology partners and external providers in providing 2nd level support

5-7 years
Proven experience in analysing complex business problems and needs involving multiple applications, platforms and database interactions and recommend technology solutions. In-depth understanding of IT Infrastructure including cloud and development integration

8-10 years
Proven experience in Infrastructure / Technical, support, Systems Administration, Applications support, Electronic Banking/Channels Support, Programming, Database Administration, Systems Analysis.

Behavioural Competencies:

• Conveying Self-Confidence
• Developing Strategies
• Directing People
• Embracing Change
• Establishing Rapport
• Exploring Possibilities
• Interpreting Data
• Providing Insights
• Pursuing Goals
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Application Knowledge for Support
• Incident and Problem Management
• Infrastructure and Platforms Support
• Intelligent Testing
• IT Applications
• IT Systems
• Project Management (Project Mgmt)
• Systems Design