Coordinator: Meter Reading – Water Utilities Corporation

December 10, 2023

Job Description

Location: Molepolole, BW Palapye, BW Tsabong, BW

Company: waterutili

Long Description

Closing Date: 13 December 2023

Long Description

Water Utilities Corporation (WUC) is one of the leaders in the water supply industry in the region and strives to be the best internationally. The Corporation prides itself in employing the best human resource capital available to effectively deliver on its mandate and ultimately attain its aspirations.  WUC would like to invite suitably qualified individuals who wish to join an employer of choice and meet the profile, to apply to be considered for the below position based at Tsabong, Molepolole and Palapye.

Long Description

Coordinator: Meter Reading

 

Position Purpose

This role maximizes revenue and customer satisfaction by ensuring accurate recording of meter readings, completion of meter reading cycle as per set targets and effective planning, coordination and supervision of meter reading activities.

Long Description

Key Responsibilities

Operational and Quality Assurance

Service Order Management

Customer Service

People Management and Functional Effectiveness

Compliance and Governance

Culture

Long Description

Outputs & Measures

* Meter reading process efficiency

* Timely and accurate meter reading

* Availability of meter reading teams

* Effective workforce scheduling and demand planning

* Effective resolution of exception reports

Long Description

Qualifications:

* Diploma in Accounting or related field

Experience:

* 2 years related experience

Competencies

Service Order Management
Customer Service
Computer literacy

Skills

Principles of accounting, internal controls, billing, auditing
Ability to read and navigate geographical maps/route navigation
Ability to communicate effectively, verbally and in writing

Long Description

Remuneration

Salary: An attractive Salary Package commensurate to the market

Leave: 25 working days per annum

Pension: A Contributory Pension Scheme (16.5% WUC and 4% Employee)

Other Benefits

Group Life Assurance (24-hour coverage)

100% paid by the Corporation towards Medical Aid

Long Description

Interested Botswana citizens should address their cover letter to:

Human Resource Director

Water Utilities Corporation

Private Bag 00276

Gaborone

AND

Attach a comprehensive Curriculum Vitae (C.V), certified copies of certificates, National Identity Card (Omang) as well as professional references and names and addresses of two referees.

NB: Cover letter, certificates, identity card (omang), and references should be scanned as one document and uploaded with the cover letter.

Only shortlisted candidates will be responded to.

No Physical applications will be accepted.

Location