Concession General Management Couple – Wilderness

Job Description

Make a difference to conservation and community empowerment through high-end, impactful tourism. Proudly established in Botswana four decades ago, Wilderness is dedicated to increasing the world’s wilderness, together.

Job Summary

Employer: WILDERNESS
Job Type: Full-time
Location: Gaborone, Botswana
Category: Hospitality
Closing Date: 2026-10-16

Key Responsibilities

• Lead and oversee daily camp operations, ensuring adherence to Wilderness standards.
• Drive outstanding guest experiences and maintain service excellence.
• Manage, mentor, and develop camp management teams.
• Oversee recruitment, performance management, and staff welfare.
• Manage budgets, expenditure, procurement, and financial reporting.
• Ensure effective asset management, maintenance, and capital project oversight.
• Promote environmental sustainability, health, safety, and responsible tourism practices.
• Build and maintain strong relationships with concession partners, communities, and stakeholders.
• Host agents, media representatives, and key stakeholders while promoting the Wilderness brand.

Requirements

• Degree or Diploma in Hospitality Management, Business Administration, or a related field.
• Minimum 10 years’ senior hospitality management experience.
• Proven lodge or safari camp management experience.
• Strong operational, financial, and people management skills.
• Excellent communication, leadership, and problem-solving abilities.
• Guiding experience will be an added advantage.
• Passion for conservation, wildlife, and sustainable tourism.
• Willingness to travel extensively between camps.

How to Apply

To apply, please visit: wilderness.simplify.hr