Banker, Universal – Stanbic Bank Botswana

May 10, 2025

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To take demand from Personal Banking customers for any banking matters ranging from product questions to customer account activities, as well as personal and business account opening, whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative parameters.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent

Experience Required
5-7 years total work experience required; with previous experience within a branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Convincing People
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Providing Insights
  • Showing Composure
  • Understanding People

Technical Competencies:

  • Application & Submission Verification
  • Banking Process & Procedures
  • Customer Understanding
  • Processing
  • Product Knowledge
  • Client Acceptance and Review

Apply Here

Location