Job Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To support the Customer Consultants, by enabling operational effectiveness to Sales Support. To ensure that the customers’ banking needs are identified and fulfilled efficiently and effectively, while managing the risks associated with new accounts, mandates and specimen signatures. To maintain a high level of integrity and ethical standards. To deal with all credit related issues in the branch i.e., follow up on loan applications, liaise with customers telephonically etc.
Qualifications
Type of Qualification: Degree
Field of Study: Business Commerce or equivalent
Experience Required
Operations Production Services
Operations
3-4 years
An understanding of data management as well as the Bank’s products and services would be a minimum requirement.
Additional Information
Behavioural Competencies:
- Articulating Information
- Developing Expertise
- Documenting Facts
- Embracing Change
- Establishing Rapport
- Following Procedures
- Interacting with People
- Interpreting Data
- Meeting Timescales
- Providing Insights
- Showing Composure
- Upholding Standards
Technical Competencies:
- Business Acumen (Audit)
- Continuous Process Improvement
- Data Management (Administration)
- Product Related Systems (Business Banking)
- Quality Assurance
- Records and Archive Management