Branch Manager – Sandvik

Job Description

Job Summary

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The role will be reporting to the Territory Manager and based in Maun. The purpose of the role is to manage general operations within the region to drive profitability, grow sales, manage accounts, and manage customer relations.

Key Responsibilities

• Manage and control the sales and accounts of several customers serviced in the region.
• Identify and resolve account issues.
• Produce and implement an area business plan per customer to grow the business, in consultation with the various stakeholders.
• Build partnerships with customers at all levels of management.
• Network with internal and external customers at all levels.
• Advise customers and provide input into customer business plans.
• Continuously liaise with customers on all relevant operational issues.
• Attend to matters that have been escalated.
• Contribute to the forecasting of sales and set sales targets for the region.
• Monitor and control expenditure for the region, as per the approved budget.
• Monitor the sale of products and ensure that this is within an acceptable profit margin and cost of sales to ensure cost efficiencies and profitability.
• Maintain and/or improve the market through monitoring of sales and engagement with customers.
• Identify additional sales and introduce new ideas, products, etc.
• Keep up-to-date on product knowledge to increase the scope of application of equipment and subsequent sales.
• Promote the company image regarding quality service excellence and integrity at all times.
• Provide feedback to product departments, i.e., accurate feedback in respect of equipment needs.
• Develop a marketing strategy for the region inclusive of understanding equipment and products available, competitors’ products/pricing, and market share analyses.
• Manage forecasting, stock accuracy, and logistical efficiencies to support sales and get products to customers on time.
• Maintain existing relationships, negotiate pricing/logistics, conduct site visits, and identify new clients.
• Prepare and manage the regional budget, expenditure, and audit processes.
• Manage and control the store/warehouse, including stock control, safety compliance, branch image, and documentation safeguarding.
• Produce bi-weekly and monthly reports on the region.
• Manage the recruitment, performance, employee relations, learning opportunities, and talent management of subordinates in accordance with HR policies.
• Comply with SMRT SHEQ management system, EHS policies, KPIs, and vision.

Requirements

• Degree/Diploma in Mining Engineering.
• Formal qualification in business, mining and/or engineering.
• Mandarin & English language proficiency.
• Basic Computer Literacy.
• Mine Overseer certificate of competence will be advantageous.
• Knowledge of Sandvik products and/or services and their applications will be an added advantage.
• A valid driver’s license.
• High sense of identifying and delivering value, goal driven with a track record of achieving results through teamwork and collaboration.
• Excellent communication skills.
• Business development and sales experience with demonstrated growth results.
• Demonstrated ability to identify and successfully execute a plan to achieve a desired outcome.

How to Apply

To apply, please visit: sandvik.wd3.myworkdayjobs.com

REF Code: R0097882 | Job Code: R0097882

Closing Date: 2026-10-19