Technical Services Manager – Wilderness

Job Description

Job Summary

Make a difference to conservation and community empowerment through high-end, impactful tourism. Proudly established in Botswana four decades ago, Wilderness is dedicated to increasing the world’s wilderness, together.

Key Responsibilities

• Ensure efficient and productive management of concession staff
• For each employee, to ensure that the KRAs and employment contract in place to offer security to staff
• Ensure that the new employee is inducted to Wilderness vision, mission, values and beliefs
• Ensure that a clear job description is attached to the employment contract to provide clear direction to employed staff
• Leave schedules properly planned and aligned to other departments to ensure that service to camps is not compromised and that staff actually take the leave due to them each year
• To maintain all aspects of concession facilities and equipment
• Align the maintenance standards and concept to the WS brands and values
• Refine the standards and constantly expand on the maintenance program
• Carry out a planned preventative maintenance program for all plant, equipment and camp and concession buildings as established
• Maintain technical standards and quality control procedures in all areas of concession maintenance
• Maintain records, plans and drawings on all underground and aboveground services and infrastructure
• Ensure the correct procedures are followed in the ongoing functioning and maintaining of all concession generator plants
• Ensure the mechanical and electrical functioning of camp borehole pumps on request of GM/CGM
• Manage or assist in various concession logistical operations
• Proper management of the annual operational and capex budgets
• To manage orders within the budgets and system developed for the concession
• To produce monthly operational information

Requirements

• Sound understanding of asset lifecycle management, preventative maintenance, and fleet operations.
• Financial acumen, including CAPEX budgeting, expenditure tracking, and monthly reporting.
• Proficiency in Microsoft Office Suite; experience with asset management or project management software is advantageous.
• Relevant tertiary qualification and have substantial experience of a relevant trade e.g. electrical, mechanical engineering, plumbing, drainage, construction, painting and decorating etc..
• Minimum 3-5 years of experience in a Technical service management, facilities, maintenance or asset management role.
• Experience in the hospitality, tourism, or lodge/camp environment is highly advantageous.

How to Apply

To apply, please visit: wilderness.simplify.hr

Closing Date: 2026-10-16