Operational Risk Manager – First Capital Bank

Job Description

Application Deadline

2026-10-02

Reporting to the Country Risk Manager, the role will be responsible for promoting and embedding First Capital Bank’s Enterprise Risk Management Framework (ERMF) processes. This includes supporting the implementation and embedment of the tools, policies, standards and procedures required for the business to manage its current and emerging risks.

Key Responsibilities

• Drive the implementation of robust, structured, and explicit risk management practices anchored around a centrally established Enterprise Risk Management (ERM) Framework across the Group, at a Country and at a Function level.
• Lead the embedment of existing, new and/or updated ERM principles and capabilities across the Bank with the aim to build up “a culture of risk” and embed risk management awareness and consistent practices.
• Own the Second line oversight of Operational Risk within the Bank, ensuring that the business proactively identifies, manages, mitigates, and monitors current and emerging risks to the business in line with Risk Appetite, relevant Group Risk policies and the ERMF.
• Provide independent oversight and challenge the business’ adherence to Risk Appetite for Operational Risks, ensuring the process is owned by relevant First Line teams.
• Ensure that all material risk events are logged, evaluated, managed and proactively reported to the relevant stakeholders.
• Facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.
• Provide review and challenge to operational change projects through steering committee participation or undertaking project risk reviews.
• Have oversight of risk events, challenging First Line risk champions and risk owners on remediation and resolution of risk events, escalating issues and concerns as required. This includes trend analysis on incidents, risk events and near misses to identify weaknesses and opportunities for improvements to operational risks and controls.
• Conduct second line risk reviews on key current and emerging Operational risks, identifying, assessing, escalating, and reporting on potential operational risks, controls, vulnerabilities, and issues to First Capital Bank.
• Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external audits and regulatory inspections.
• Facilitating or supporting scenario analysis or simulation exercises to assess the potential impact of risks and vulnerabilities and the businesses’ ability to respond.
• Support the development and maintenance of the suite of Operational Risk Management Standards, which clearly articulate the responsibilities and activities to be performed by the business for effective risk management, aligned with internal and external requirements.
• Support the Bank’s oversight and assessment of the adequacy and effectiveness of Material Controls.
• Develop and maintain key stakeholder relationships across the business, performing the role of a ‘critical friend’ to help the business optimize its risk management activities.
• Support the reporting on the Risk profile to Country Management, the Group Head of Operational Risk and the Group’s Senior Leadership Team, highlighting key risk indicators, ongoing risk management efforts, and recommendations for improvement.
• Provide timely analysis and expertise on risk issues by presenting data and information in a meaningful format to be actioned and to support decision making.

Technical Skills & Competence

Candidates will have a strong advantage if:

• They have experience of change or transformation within the operational risk environment and/or
• Have been involved with regulators in remediating crystallized incidents
• Strong quantitative and qualitative analytical skills, attention to detail and strong MS Excel skills
• Effective communication skills (both written and oral)
• Ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a collaborator and enjoy contributing in a cooperative environment
• Ability to work well in a small, collaborative team

Qualifications and Requirements

• A Degree with specialisation in Business, Risk Management, or Finance.
• Relevant certification in Risk Management or related field (CFA, FRM) is an added advantage.
• 4-6 years’ experience in banking operational risk management
• Experience preparing and presenting to senior governance forums (Management Risk Committee, Board Risk Committee, EXCO).

How to Apply

To apply for this job, please refer to the company’s official application channels.