Chief Technology & Digital Officer – Mascom Wireless Botswana
Job Description
Mascom, Botswana’s leading mobile operator, is on a strategic journey to become the digital service provider of choice. Guided by our brand promise, “Number 1 because of you,” we recognise the vital role our customers and stakeholders play in shaping our success as an innovative and proudly Botswana corporate citizen. With a rich heritage in the evolution of Botswana’s Telecommunications industry, Mascom continues to lead through innovation and quality, supported by ISO certification in Quality and Environmental Management and a clear focus on digital transformation.
We are seeking a seasoned Chief Technology & Digital Officer who embodies our values of service excellence, innovation, open and effective communication, integrity, teamwork and fun!
ABOUT THE ROLE
Reporting to the CEO, the Chief Technology & Digital Officer will lead network planning & operations, information systems & digital initiatives and security management. Furthermore, the incumbent will be responsible for driving synergies from various initiatives both in network and information systems.
Qualifications
- Bachelor’s Degree or equivalent in IT/Engineering or related field
- Master’s Degree in a relevant field would be an added advantage
Job Requirements
- Bachelor’s Degree or equivalent in IT/Engineering or related field.
- Master’s Degree in a relevant field would be an added advantage.
- Professional Certifications in a relevant field would be an added advantage.
- Sector experience would be preferred.
- Minimum of 12-15 years practical work experience, 5 of which must have been in management role.
- Proven expertise in leading information systems, network technology including digitization and transformation initiatives.
- Preferred industries include Telecommunications or Information Technology (IT).
Key Competencies
The role calls for a strategic, values-driven leader who can translate complex challenges into practical decisions through strong analytical problem-solving, sound judgement and a consistent focus on execution. Success also depends on the ability to influence and align diverse stakeholders by communicating clearly, building networks and collaboration, and resolving conflict constructively, while maintaining integrity, credibility, and an inclusive approach. The incumbent must coach and develop others through effective supervision and delegation, remain adaptable in changing environments, and apply commercial awareness and entrepreneurial thinking to drive innovation and deliver measurable results for customers and the organisation.
From a technical perspective, the position requires the ability to set and deliver technology and digital transformation direction, shaping innovation and technology roadmaps while promoting agile ways of working. It also demands strong governance and resilience, including an understanding of regulatory requirements, proactive IT risk management, cyber security awareness, and business continuity practices.
The incumbent must be able to design and deploy fit-for-purpose infrastructure, oversee research and development initiatives, and manage service performance through clear QoS expectations (SLA/KPI). In addition, the role relies on effective portfolio, intellectual property, and partnership management, underpinned by disciplined planning and budgeting, a commitment to continuous improvement, and an unwavering customer focus.
Applicants must send their CV’s and certified certificates to the Chief Human Capital Officer. Email: [email protected]
Title of the job must be reflected on the subject of the email and note that only shortlisted applicants will be responded to.
Job Advert Consent
By submitting this application, you hereby give express consent for Mascom to process any information you share in a lawful manner they deem fit in line with their recruitment process and retain it within their talent pool. Additionally, if your application is unsuccessful, you may be contacted in the future for other relevant opportunities.
