Branch Manager – BBS Bank Limited

The incumbent is responsible for directing and administering the sales and operational efforts of the branch.  The incumbent ensures that established policies and procedures are followed and manages provision of a full range of services to customers and prospective customers.  The role also entails ensuring that customers are promptly and professionally served.  In addition, the Branch Manager trains, directs, and supervises branch staff.

Key roles & responsibilities:

• Acquire new clients and retain existing clientele through value proposition as well as searching for potential financial services opportunities in order to meet business objectives.
• Acquire new clients and retain existing clientele through value proposition as well as searching for potential financial services opportunities in order to meet business objectives.
• Supervise all branch transactions and manage monthly return from branch
• Assumes overall responsibility for the handling of cash and resolution of cash balancing problems at the branch.
• Oversees branch transactions to ensure that all branch transactions are balanced at the close of each day.
• Achieves sales targets, whilst maintaining a superior and seamless customer experience in the branch.
• Key Competencies:

   

• Critical and analytical thinking
• Budgeting and planning
• Interpersonal communication, impact and influence
• Conflict Resolution
• Results and business focus
• Decisiveness and assertiveness
• Human and Resource management

Minimum Requirements:

• Bachelor’s degree in Banking, Finance, Administration, Sales, Marketing, Strategic management or related area
• Master’s degree in Business Administration or related would be an added advantage
• At least five years of related experience in a retail banking or mass market financial institution
• Minimum of two(2) years of supervising a branch.