Sales Representative (Serowe) – Mascom Wireless Botswana
Job Description
Job Title: Sales Representative
Job Summary
Mascom is looking for Sales Representatives who will be responsible for executing daily end-to-end operations of the respective retail outlets and providing efficient service to customers according to company procedures and key performance areas.
Key Performance Areas
- Sales & Delivery Management
- Customer Relationship Management
- Stock Management
- Management of payments
- Quality, Safety and Environment Management
Qualifications
- Bachelor’s degree or equivalent (Sales/Marketing is preferred).
Key Competencies
Key behavioral competencies for the job include:
- Commercial Acumen & Organizational Awareness
- Customer Orientation & Stakeholder Management
- Creativity & Innovative Thinking
- Initiative & Drive
- Self-Discipline & Resilience
- Results Orientation & Execution
- Entrepreneurial Orientation
- Stress Management
- Impact & Influence
- Interpersonal Awareness
- People Management & Career Development
- Negotiation Skills
In addition, candidates must demonstrate the following technical competencies:
- Retail Sales Management
- Product & Services Knowledge
- Budget Management
- FinTech Product Knowledge
- Customer Experience Management
- Complaint Management
- Inventory Management
- Logistics Management
- Revenue Management
- Customer Query & Request Fulfilment
- Customer Feedback Management
- Store/Franchisee Management
- Project Management
Job Requirements
- Bachelor’s degree or equivalent (Sales/Marketing is preferred).
- 0 – 2 years’ experience in a sales and customer service environment.
- Computer literacy is mandatory.
- Sector experience is advantageous.
How to Apply
If you meet the above requirements, please send your cover letter, CV and certified copies of academic certificates to:
Email: [email protected]
- Hand-delivered applications are not accepted.
- Only shortlisted candidates will be contacted.
Job Advert Consent
By submitting this application, you hereby give express consent for Mascom to process any information you share in a lawful manner they deem fit in line with their recruitment process, retain it within their talent pool and, if the application is unsuccessful, to contact you should any further suitable opportunities arise.
