ICT Officer – Botswana Accountancy College
Job Description
ICT OFFICER – SYSTEMS SUPPORT (1 YEAR TEMPORARY CONTRACT)
Provide technical and administrative support for SIMS-ERP, coordinate project activities and support enterprise systems to maintain operational stability.
Key Responsibilities
- Reporting & Analytics
- Execution and Delivery
- Technical Solution Knowledge
- Information Technology Management
- Incident Management & Service Quality
- Consultant Coordination & Change Management
- Business Continuity & Dependency Risk Mitigation
- System Configuration, Documentation & Quality Assurance
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or any related field from a recognized institution.
- Minimum of 3 years’ professional experience in system administration, IT project coordination, and support of enterprise systems (e.g., ERP, HR, or Finance modules).
- Proficiency in system configuration, documentation, functional testing, and incident resolution.
- Strong coordination skills to support consultants, manage user schedules, and facilitate change management activities.
- Ability to mitigate single-developer dependency and ensure business continuity.
- Experience with ticketing systems (e.g., SysAid) and reporting dashboards (e.g. Power BI) is advantageous.
- Innovation
- Customer focus
- Technical expertise
- Execution and Delivery
- Internet Connectivity Maintenance
- Information Technology Management
- Information Risk and Security Management
How to Apply
All applications accompanied by cover letter, curriculum vitae and certified copies of ID and academic certificates should be e-mailed to [email protected] (stating the position being applied for as the subject of the email) before close of business on Friday 23rd January 2026, 17h00hrs.
Bonada
