Account Executive – Assure Wealth

Job Purpose

Key Performance Areas

• Sales and Business Development
• Customer Relationship Management
• Basic Underwriting and Claims Management
• Product Knowledge

Duties and Responsibilities

• Business Development: Acquiring new business through prospecting, networking, referrals and other channels to grow client book. Write quotes, determine premiums and coverage, and negotiate terms between underwriters and clients.
• Client Management: Managing relationships and portfolios of existing clients to ensure business retention and growth. Meet with clients regularly as per sales strategy.
• Client Service: Attending and responding to client’s queries and ensuring that they are attended to timeously and assisting walk-in clients as required.
• Renewals Management: Ensuring renewals are sent out before renewal period. Managing all lapses and potential lapses to ensure maximum retention.
• Stakeholder Liaison: Liaising with insurers and other key stakeholders on all aspects of clients’ accounts including premium administration, compliance and due diligence/KYC, and claims recoveries.
• Premium Management: Ensuring that premium collection and reconciliation is within the stipulated service standard and regulatory timelines. Ensuring timely placement of cover and taking responsibility of any debtors/outstanding accounts that go beyond 30 days and liaising with accounts for reconciliations.
• Reporting: Provision of monthly and weekly reports for the team including variance analysis and preparing forecasts.
• Product Development: Assisting in developing new products and schemes to address client needs.
• Training & Development: Assisting in training and development of all junior staff. Training of clientele on products, compliance, claims and other related areas.
• Compliance: Ensuring compliance requirements are implemented and adhered to and are in line with relevant statutory requirements.
• Strategy Implementation: Contributing to the underwriting strategy development and implementation by participating in underwriting review process.
• Additional Duties: Any other activity as maybe assigned by your line manager relevant to the company or the department.

Certifications & Licenses

• Driver’s license

Required Skills

• Intermediate experience using Microsoft Office tools; Advanced Microsoft Excel skills
• Knowledge of insurance management software
• Knowledge of reporting
• Public speaking and interpersonal skills
• Experience of targeting new business preferable
• Proven communication skills with the ability to work across all levels
• Proven ability to develop simplified and efficient business processes
• Experience managing own time and completing multiple tasks/assignments with potentially competing deadlines
• Experience of developing and mentoring staff

Personal Characteristics

• Independent, Ability to work with minimal supervision
• Resourceful & Creative Problem Solver
• Integrity and high ethics
• Analytical Thinker