Senior Sales & Shipping Officer – Botswana Meat Commission

Job Description

Job Purpose A Sales, Marketing and Distribution professional who manages a broad portfolio of accounts within Regional and Local market to lead the sales effort to increase the impact of BMC’s sales through the delivery of high value and influential sales and distribution solutions, nationally and internationally, significantly contributing to the achievement enhanced sales growth and revenues. Principal Accountabilities Sales Activity, Planning and Financial Targets

• Manage a diverse portfolio of accounts within the defined territory and create account plans accordingly (e.g., product requirements, revenue forecast).
• Generate sales for a portfolio of key account(s) within the defined territory and reach the company’s short and mid-term sales targets.
• Manage own customers and associated sales processes.
• Sales forecast (production planning) to enhance cash flow planning taking into consideration knowledge of the market, customer purchasing patterns and general market conditions.
• Generate weekly, Monthly Sales Reports
• Market/product segmentation and servicing the best paying markets with high value cuts.
• Generate new business and/or identify new opportunities.

Customer Management And Engagement

• Maintain intimate knowledge of customers’ business and gain understanding of their requirements by building and maintaining relationships with the client.
• Ensure continuity of relationships in case of change of personnel
• Ensure the correct products and services are delivered to customers in a timely fashion.
• Assist with after sales queries, investigate customer complaints (including mock recalls and/or actual recalls) and deal with them to the customer’s satisfaction.
• Contribute to new product development, product pricing, promotion, distribution, customer care and the company’s approach to quality through presentation of customer feedback and market research.
• Act as key interface between the customer and all relevant divisions.
• Attending customer visits, trade fairs and exhibitions to promote products.
• Assist in product branding and maintaining the BMC brand.
• Participate and assist in all regulatory, internal and external audits.
• Ensures activities and interactions are in line with BMC compliance guidelines and ensures adherence to corporate SOP’s and procedures (E.g. Code of Conduct), local regulations, ethical standards and best practice where applicable.

Strategy And Implementation

• Setting and executing the Sales Strategy in line with the Company Strategy and in cooperation with cross functional business units
• Ensure proper priority setting and focus to achieve targets and customer level.
• Define mutual growth opportunities and objectives and provide input to performance reviews.
• Follow up on implementation of activities and measure impact on strategic targets.

Warehouse And Distribution

• Develop and manage implementation of strategic inventory management systems to optimize inventory holding and eliminate stock wastages.
• Develop, install, and monitor effective and secure procedures, systems for receiving, storage and issuing of stock (FIFO Principle) to ensure accurate inventory control and maintenance of stock movement records at all times.
• Ensure the warehouse facilities are kept up to quality & safety standards regarding staff, climatic conditions, cleanliness, neatness to support effective inventory management.
• Supervise staff to ensure adherence to guidelines and protocols.
• Supervises the preparation of shipping documents using computers (Traces system and other customs clearance system) and ensures correct export documents are raised and disposed timeously and in accordance to the terms of sale.
• Coordination of regular Audits both Internally and Externally and compliance to set standards (BRCGS, ISO, SANS) to ensure quality.

People Management Manage subordinates’ performance by developing output agreements and undertaking performance reviews in accordance with company performance management system, Provide professional guidance, coaching and mentoring; identify and facilitate succession in the department Education Undergraduate qualification (Bachelor’s degree or equivalent) in a relevant functional discipline e.g. Business, Commercial, Sales, Marketing or equivalent record of extensive experience in a role and context of similar complexity. Experience 2-5 years in Food related business Knowledge and Skills

• Key selling skills and ability to sufficiently understand customer account and develop products and services.
• Ability to work across cross functional teams with level of complexity.
• Customer/FMCG industry understanding and articulation skills.
• Account management.
• Understanding of market dynamics.
• Customer relationship management and product segmentation
• Pricing and market development
• Ability to identify and evaluate opportunities.
• Knowledge on Food Standard, hygiene, quality compliance and customer care.
• Computer literacy, accuracy, and attention to detail
• Customer orientation

To apply, send cover letter, academic certificates, CV, including a list of names of three(3) referees to Executive Manager, Human capital, Botswana Meat Commission, Private Bag 4, Lobatse, Tel +267 5340000 Ext 1220; OR Email [email protected]

Closing date: July 12, 2024

We wish to inform all applicants that correspondence will be entered into with shortlisted candidates only.